- Buyer's guide
Rock Trenching The Right Way
There was an existing cross country pipeline through the site that had to be avoided. An unexpected complication was an underground void encountered while digging 14-foot-deep trench. Collapsing soil created a 15 by 15-foot sink hole.
“We had to relocate 500 feet from that area,” said Morris. “Near the end of the job,
after a geologist inspected the site and the hole was filled in, we were allowed to go back to that area.” Excavation was completed in six weeks.
Danny Morris, Steven’s father, is Custom Trench operations manager and his brother David is office manager.
“My father’s job is to ensure our work is done in an efficient, safe and ethical manner which are essential for remaining successful,” said Steven Morris. “He has been working around rock saws and trenchers since the 1970s. He has been a salesman for two trencher brands and always was actively involved in his customers’ work. As a regional sales manager for Trencor, he got to know work conditions all across the lower 48 states. After that, he worked for a trenching construction company.”
Custom Trench is the beneficiary of all Danny Morris’ years in the trenching business – performing demos, selling, training customers to operate equipment, and pricing and executing trenching projects.
“Our company has experience and the reputation for being honest and getting the job done,” said Steven Morris. “My father always reminds us the customer has a choice, and we have a good record of repeat business. Once customers do business with us, they usually come back with other work.”
Looking ahead, Morris believes Custom Trench’s business specialty of custom trenching for anyone needing trench in hard-rock conditions will continue to be successful.
“For the next four years, we anticipate growth in all the markets we serve,” he concluded. “Our business plan is simple. “We understand that if we don’t take care of business, customers will go somewhere else and they will recommend those who serve them well.”